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Posted: Saturday, January 27, 2018 8:16 PM

Job Description:/h3:
Account Management and Customer Service Representative

Mid:Cities Pest Control Inc is an independently run pest control company that services the greater DFW area. The nature of our work offers a fast:paced environment with a multitude of problem:solving situations. We are seeking an Account Management and Customer Service Representative who is adaptive to this dynamic environment. Ideal candidate must have a strong customer service orientation and a demonstrated ability to work independently and productively.

Full:time position

Communicating w/ clients and technicians via phone and email
Scheduling jobs and routing technicians to optimize work efficiency
Interfacing w/ new software
Implementing directives in a quick and responsive manner
Providing excellent customer service for a wide array of customer needs
Problem solving in crisis situations

4+ years of related experience in customer service, account management, and data entry (telemarketing experience is not applicable)
Microsoft office competency
Proficient knowledge of the DFW area
Excellent organization and multi:tasking skills implementable in a high energy environment
General math skills for calculating costs
High proficiency of the English language; this includes grammar and spelling.
Strong written, oral and analytical skills.
Outstanding sense of work ethics and self:motivation
Coachable and accountable team player
Undergraduate degree (preferred)

Company Description:/h3:
We have been in business for 39 years. We are a stable company and our ownership is involved with each employee every day.


• Location: Mid Cities

• Post ID: 77203662 arlington is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018