Posted: Wednesday, December 27, 2017 2:10 PM
Req ID: 17627
Job Family: 5259
Sabre is the global leader in innovative technology that leads the travel industry. We are always looking for bright and driven people who have a penchant for technology and want to hone their skills. If you are interested in challenging work, being part of a global team, and solving complex problems through technology, business intelligence and analytics, and Agile practices : then Sabre is right for you It is our people who develop and deliver powerful solutions that meet the current and future needs for our airline, hotel, and travel agency customers.
Job Description 13;
:Under general direction, provides technical account management and support services for strategic airline customers.
:Primary focus is post sale support and technical account management for large, complex, strategic clients.
:Manage complex issues through the entire support process : from issued identification through resolution.
:Candidate will be accountable for the overall support function and work closely with the Account Director to manage client satisfaction and growth.
:Candidate will build and maintains positive customer relationships and coordinate with various functions within the airline and Sabre to ensure customer requests are handled appropriately and in a timely manner.
:Candidate will position Sabre for renewal opportunities by providing world:class support and working to ensure the client recognizes business value from their investment in Sabre technology and services. (e.g. revenue realization, data integrity, etc.) 13;
Job Requirements 13;
:Bachelors degree or equivalent.
:At least, 5 years experience with any airline Reservations system : required.
:Strong knowledge and experience with Sabre reservations system : desired.
:Advanced computer software skills including Excel spreadsheets and PowerPoint presentations.
:Excellent written and verbal communication skills; ability to handle multiple projects.
:Strong customer service skills including issue management, issue resolution and customer support escalations
:Experience with International Airline Operations, a plus 13;
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At Sabre, we are fortunate to have the resources of a large company paired with the culture of a startup. Our company culture includes casual work environments, employee amenities, flexible work arrangements, and exceptional learning opportunities. And, you will be surrounded by intelligent team members who you will be proud to call your peers.
Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabres Employee Relations Department at Action
Sabre is an equal employment opportunity/affirmative action employer and is committed to providing equal employment opportunities to minorities, females, veterans, and disabled individuals. EEO IS THE LAW
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• Location: Mid Cities, southlake
• Post ID: 73331652 arlington